AliExpress return period
Here’s how to send something back to AliExpress.
Checked on 2 November 2026
How to send it back
- Log in to your AliExpress account and go to 'Mijn Bestellingen' (My orders)
- Click 'Bestelgegevens' (Order details) and then 'Retourneren/terugbetaling' (Return/refund)
- Select 'Retourneren' (Return) and choose a reason, such as 'Ik heb het niet meer nodig' (I no longer need it)
- Print the return label and drop the parcel off at DHL or PostNL
These steps are for AliExpress’s Dutch website. Buttons and menus are named in Dutch there; the English meaning is in brackets.
Ways to send it back
- Register the return in your account
Go to the AliExpress returns page ›
Frequently asked questions
How do you send something back to AliExpress?
1. Log in to your AliExpress account and go to 'Mijn Bestellingen' (My orders). 2. Click 'Bestelgegevens' (Order details) and then 'Retourneren/terugbetaling' (Return/refund). 3. Select 'Retourneren' (Return) and choose a reason, such as 'Ik heb het niet meer nodig' (I no longer need it). 4. Print the return label and drop the parcel off at DHL or PostNL.
What if the AliExpress return period has ended?
Then you usually can’t just send it back anymore. If the product is broken or not as described, you can still rely on the warranty. Contact AliExpress and explain what’s wrong.
If you order online, Dutch law gives you at least 14 days to change your mind after delivery. Many shops give you more time, as shown above.