Zara return period
Here’s how to send something back to Zara.
Checked on 23 October 2026 · source: Zara's website
How to send it back
- Log in to your Zara account and go to 'Mijn bestellingen' (My orders)
- Select the order and choose a return option (store or drop-off point)
- For a drop-off point: you get a DHL return label by email; print it out
- Drop the parcel off at a Zara store or a DHL service point
These steps are for Zara’s Dutch website. Buttons and menus are named in Dutch there; the English meaning is in brackets.
Ways to send it back
- Register the return in your account
- Take it back to a store
- Drop it off at a parcel point
Frequently asked questions
How do you send something back to Zara?
1. Log in to your Zara account and go to 'Mijn bestellingen' (My orders). 2. Select the order and choose a return option (store or drop-off point). 3. For a drop-off point: you get a DHL return label by email; print it out. 4. Drop the parcel off at a Zara store or a DHL service point.
What if the Zara return period has ended?
Then you usually can’t just send it back anymore. If the product is broken or not as described, you can still rely on the warranty. Contact Zara and explain what’s wrong.
If you order online, Dutch law gives you at least 14 days to change your mind after delivery. Many shops give you more time, as shown above.