MediaMarkt return period
At MediaMarkt you have 30 days after delivery to send something back. Returning is free.
Checked on 23 October 2026 · source: MediaMarkt's website
How to send it back
- Register your return using the online return form in your account
- Hand the product in at a MediaMarkt store or send it back by post
- For large products, MediaMarkt will collect them from your home in most cases
These steps are for MediaMarkt’s Dutch website. Buttons and menus are named in Dutch there; the English meaning is in brackets.
Ways to send it back
- Register the return in your account
- Take it back to a store
- Have it collected
Go to the MediaMarkt returns page ›
Frequently asked questions
How long can you send something back to MediaMarkt?
At MediaMarkt you have 30 days after delivery to send your order back.
What does it cost to return something to MediaMarkt?
Returning to MediaMarkt is free.
How do you send something back to MediaMarkt?
1. Register your return using the online return form in your account. 2. Hand the product in at a MediaMarkt store or send it back by post. 3. For large products, MediaMarkt will collect them from your home in most cases.
What if the MediaMarkt return period has ended?
Then you usually can’t just send it back anymore. If the product is broken or not as described, you can still rely on the warranty. Contact MediaMarkt and explain what’s wrong.
If you order online, Dutch law gives you at least 14 days to change your mind after delivery. Many shops give you more time, as shown above.