bol return period
At bol you have 30 days after delivery to send something back. Returning is free.
Checked on 23 October 2026 · source: bol's website
How to send it back
- Log in to your bol.com account
- Go to 'Mijn bestellingen' (My orders) and click 'Retourneren' (Return)
- Select the item and give a reason for the return
- Take the parcel with your return label to a PostNL return point
These steps are for bol’s Dutch website. Buttons and menus are named in Dutch there; the English meaning is in brackets.
Ways to send it back
- Register the return in your account
- Drop it off at a parcel point
Something broken? See the bol warranty ›
Frequently asked questions
How long can you send something back to bol?
At bol you have 30 days after delivery to send your order back.
What does it cost to return something to bol?
Returning to bol is free.
How do you send something back to bol?
1. Log in to your bol.com account. 2. Go to 'Mijn bestellingen' (My orders) and click 'Retourneren' (Return). 3. Select the item and give a reason for the return. 4. Take the parcel with your return label to a PostNL return point.
What if the bol return period has ended?
Then you usually can’t just send it back anymore. If the product is broken or not as described, you can still rely on the warranty. Contact bol and explain what’s wrong.
If you order online, Dutch law gives you at least 14 days to change your mind after delivery. Many shops give you more time, as shown above.