de Bijenkorf return period
In short
Here’s how to send something back to de Bijenkorf.
Checked on 23 October 2026
How to send it back
- Log in to your account
- Click 'Retouren' (Returns)
- Register your return
- Drop the parcel off at a PostNL point
These steps are for de Bijenkorf’s Dutch website. Buttons and menus are named in Dutch there; the English meaning is in brackets.
Ways to send it back
- Register the return in your account
- Take it back to a store
Go to the de Bijenkorf returns page ›
Frequently asked questions
How do you send something back to de Bijenkorf?
1. Log in to your account. 2. Click 'Retouren' (Returns). 3. Register your return. 4. Drop the parcel off at a PostNL point.
What if the de Bijenkorf return period has ended?
Then you usually can’t just send it back anymore. If the product is broken or not as described, you can still rely on the warranty. Contact de Bijenkorf and explain what’s wrong.
If you order online, Dutch law gives you at least 14 days to change your mind after delivery. Many shops give you more time, as shown above.