Lidl return period
In short
Here’s how to send something back to Lidl.
Checked on 2 November 2026
How to send it back
- Log in to your Lidl account, or open your invoice as a guest
- Select the item you want to return
- Create the DHL return label or QR code
- Send the parcel with the label to the return address
These steps are for Lidl’s Dutch website. Buttons and menus are named in Dutch there; the English meaning is in brackets.
Ways to send it back
- Register the return in your account
- Take it back to a store
Frequently asked questions
How do you send something back to Lidl?
1. Log in to your Lidl account, or open your invoice as a guest. 2. Select the item you want to return. 3. Create the DHL return label or QR code. 4. Send the parcel with the label to the return address.
What if the Lidl return period has ended?
Then you usually can’t just send it back anymore. If the product is broken or not as described, you can still rely on the warranty. Contact Lidl and explain what’s wrong.
If you order online, Dutch law gives you at least 14 days to change your mind after delivery. Many shops give you more time, as shown above.