Temu return period
In short
Here’s how to send something back to Temu.
Checked on 2 November 2026
How to send it back
- Log in to your Temu account
- Go to 'Mijn bestellingen' (My orders)
- Select the item you want to return
- Choose 'Retour/Restitutie' (Return/Refund) and follow the steps
These steps are for Temu’s Dutch website. Buttons and menus are named in Dutch there; the English meaning is in brackets.
Ways to send it back
- Register the return in your account
Frequently asked questions
How do you send something back to Temu?
1. Log in to your Temu account. 2. Go to 'Mijn bestellingen' (My orders). 3. Select the item you want to return. 4. Choose 'Retour/Restitutie' (Return/Refund) and follow the steps.
What if the Temu return period has ended?
Then you usually can’t just send it back anymore. If the product is broken or not as described, you can still rely on the warranty. Contact Temu and explain what’s wrong.
If you order online, Dutch law gives you at least 14 days to change your mind after delivery. Many shops give you more time, as shown above.