Decathlon return period
Here’s how to send something back to Decathlon.
Checked on 23 October 2026
How to send it back
- Log in to your account and go to 'Retour aanmaken' (Create return)
- Select the items and choose the reason for the return
- Get a return label by email or use the label from the box
- Drop the parcel off at a PostNL parcel point or a Decathlon store
These steps are for Decathlon’s Dutch website. Buttons and menus are named in Dutch there; the English meaning is in brackets.
Ways to send it back
- Register the return in your account
- Take it back to a store
- Drop it off at a parcel point
Something broken? See the Decathlon warranty ›
Go to the Decathlon returns page ›
Frequently asked questions
How do you send something back to Decathlon?
1. Log in to your account and go to 'Retour aanmaken' (Create return). 2. Select the items and choose the reason for the return. 3. Get a return label by email or use the label from the box. 4. Drop the parcel off at a PostNL parcel point or a Decathlon store.
What if the Decathlon return period has ended?
Then you usually can’t just send it back anymore. If the product is broken or not as described, you can still rely on the warranty. Contact Decathlon and explain what’s wrong.
If you order online, Dutch law gives you at least 14 days to change your mind after delivery. Many shops give you more time, as shown above.