IKEA return period
Here’s how to send something back to IKEA.
Checked on 23 October 2026 · source: IKEA's website
How to send it back
- Register your return in your IKEA Family account under 'Aankopen' (Purchases) or with the return form
- Choose how to return: in store, by parcel or by truck
- For a parcel return: you get a barcode by email; take the parcel to PostNL
- For a store or truck return: follow the instructions in your return confirmation
These steps are for IKEA’s Dutch website. Buttons and menus are named in Dutch there; the English meaning is in brackets.
Ways to send it back
- Register the return in your account
- Take it back to a store
- Drop it off at a parcel point
- Have it collected
Something broken? See the IKEA warranty ›
Frequently asked questions
How do you send something back to IKEA?
1. Register your return in your IKEA Family account under 'Aankopen' (Purchases) or with the return form. 2. Choose how to return: in store, by parcel or by truck. 3. For a parcel return: you get a barcode by email; take the parcel to PostNL. 4. For a store or truck return: follow the instructions in your return confirmation.
What if the IKEA return period has ended?
Then you usually can’t just send it back anymore. If the product is broken or not as described, you can still rely on the warranty. Contact IKEA and explain what’s wrong.
If you order online, Dutch law gives you at least 14 days to change your mind after delivery. Many shops give you more time, as shown above.